AI-Powered OneZero Support

Expert-Level OneZero Hub Knowledge, On Demand

An AI agent trained on complete OneZero Hub documentation. Get instant answers on maker pools, pricing algorithms, margin accounts, exposure calculations, quote filters, and more.

OneZero Hub AI

Query

AI Response

Both protect against off-market pricing but work differently. Single Maker Stream Filter compares each incoming quote against a moving average of that same maker's own previous quotes — no cross-maker comparison. If a quote deviates beyond the threshold, it's deactivated. Benchmark Filter compares quotes against a benchmark built from other makers, using either Average or Compare methods. Best practice is to use both together — Single Maker first to remove erratic quotes, then Benchmark for cross-maker validation. All filtering only checks top-of-book — when TOB is deactivated, the maker's entire depth book is filtered out.

Capabilities

What This Agent Can Do

Dashboards & Service Tiles

Available

Knowledge of the Exposure, Margin, Risk, Status, and Systematic Hedge dashboards. Covers configurable tiles for margin accounts, account details, ledger views, maker controls, market watch, and portfolio exposure — all accessible through natural language.

Liquidity & Pricing

Available

Guidance on maker pools with aggregation types (Failover, Simple/Advanced Aggregation, Exchange, Matching, Ticket), maker controls with real-time LP status, OZ Pricing Algorithms, quote filters (Benchmark, Inverted, Latent, Single Maker Stream), risk-based skew pricing, target spreads, volume bands, and taker/warehouse depletion rules.

Margin & Account Management

Available

In-depth knowledge of the Margin System (balances, equity, utilization, ledger, statements, grid reports), Margin Trading dashboards, MarginPlus ticket-based trading (TP, SL, Good Till Time, Close By, Partial Fills, stop-out, dividends/splits, daily trading limits), credit limits, and margin account groups.

Risk Management

Available

Guidance on exposure calculations using Daily Settlement Limit (DSL) and Net Open Position (NOP) methods for FX and CFD instruments. Covers mark-to-market calculations (broken date, cross-rate), systematic hedge monitoring with algo trading status, and aggregate exposure drill-downs by client, instrument, or currency.

Trading & Execution

Available

Knowledge of trade montages (50+ per dashboard) with TOB and depth views, the Match Maker engine for proprietary order matching between takers, order classifier mappings, TWAP and institutional order strategies, RFQ workflows (credit/risk sessions, ESP pricing, cross-rate calculations), and session profiles.

Market Data & Monitoring

Available

Guidance on Market Data Sentinel for pricing feed quality monitoring (classifications, error handling, alerts), real-time market watch, stream and symbol attribute configuration, per-instrument symbol settings (margin, spreads, liquidity, price channel rules, risk streams), and symbol group organization.

Operations & Automation

Available

Knowledge of the Settings Scheduler for time-based configuration changes, Trade Capture Plugin (position and ticket mode from MT4/MT5), Replication Trade Capture Adapter for risk management feeds, Hub End-of-Day reconciliation, and behavior controls with 10+ sub-sections governing order processing and execution rules.

Reports & Analytics

Available

Guidance on margin account statements, real-time account snapshots, customizable grid reports, ad-hoc and scheduled margin reports, daily reconciliation, recurring report automation, complete order log audit trails, and DSL/NOP exposure reports with per-instrument and per-currency breakdowns.

Integration

Available

Knowledge of MT4 OmniPlugin configuration (Final Router Plugin, trade handling), MT5 OmniGateway setup (gateway parameters, version management), and FIX 4.4 API connections including Drop Copy, Maker API, Taker ESP, Taker RFQ, Trade/Quote messaging, Post Trade Reporting, and Risk Management Feed.

And More

The capabilities listed here are highlights. PipBrain covers the full breadth of OneZero Hub — including institutional features like custom CFD index instruments, ESP term currency trading, and swap management — and is continuously updated as the platform evolves.

See It In Action

Real Scenarios. Real Solutions.

AI Assistant

Diagnosing Stale LP Prices

Query

AI Response

I checked the LMAX maker connection and EURUSD pricing status. LMAX Quote and Trade connections are both connected (green). EURUSD Bid and Ask are enabled. However, the last EURUSD quote was received 4 minutes and 12 seconds ago, while other symbols like GBPUSD and USDJPY are updating normally (under 1 second). This is likely a symbol-level subscription issue on the LMAX side, not a connection problem. Check if a Latent Quote Filter is active — if the Maximum Latency threshold was exceeded, the filter would have disabled the entire EURUSD book from LMAX. If no filter is involved, contact LMAX support to verify the EURUSD subscription.

AI Assistant

Understanding Risk Based Skew Pricing

Query

AI Response

Risk Based Skew Pricing dynamically adjusts the spread based on your current portfolio position. The goal is to incentivize takers to trade in the direction that offsets your risk. The Hub checks your position against the Minimum Risk Position Range — if within range, the symbol becomes a skew candidate. If net long, it tightens the ask (making it cheaper to sell) and widens the bid; if net short, the reverse. You can configure one-sided or two-sided adjustment. Maximum Applied Spread caps the skew, and Maximum Quantity limits eligible volume. Skew is applied after all other spread adjustments as the final pricing layer.

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